SHIPPING POLICY

DATE OF LAST UPDATE: 11th JULY, 2021

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days.

Shipping rates and delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                       Estimated delivery time             Shipment cost    

Standard Shipping                      5-10 business days                          Free

International Shipping   15-20 business days   TBA

USA: Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

Valleys Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages

Valleys Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Valleys Art ships internationally, and reserves the right to pass on any country tax, duty and/or custom charges to the customer/purchaser.

Still have questions about shipping? Contact customer service at [email protected].

Valleys Art

Re: Customer Support

31 Operiana Street

Ngongotaha,

Rotorua Area 3010

Bay of Plenty

New Zealand.